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For General Enquiries

please use the“Contact Us Form" below.

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[Note: Please continue to check your email 'spam/junk'

inbox for emails you may have missed from us.]

For password resets/account unlocking, please follow the instructions below:

Password Resets

(Available Mon-Fri, 8am-4pm) Service Provided by the school).

A Parent should contact the school on their child's behalf. For security, our Office staff will verify your identity. After which, your call will be forwarded to a staff member who can assist with resetting the password.

All users may "UPDATE" their password by visiting;

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https://services.c2kni.net/ums 

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This can be carried out even if a password has expired, provided

the user knows their previous password.

Please Note: the previous (C2k) 'Reset My Password' facility 

i.e. using ,  

 is no longer operational 

Users should use contact their school

should they have any issues with passwords

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STAFF may also "RESET" their own password using the link below

(But only if they have completed the prerequisite "3 x security questions" task ,

as outlined in C2k Exchange, help-sheet EN136) 

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https://ua.c2kschools.net/  (aka MySchool)

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i.e. Staff should click the Myschool link (above), then choose “forgotten Password” option)  

(this link is also available from the Quick Links Toolbar across the bottom of each school website  page).

Note: When a user attempts to log-in with the incorrect combination of 'username and password' 5 times in succession, the account is 'locked' for 30 minutes.

We recommend in such instances, to retry your logon again 30 minutes

after the initial "lock-out".

If after that you still remain locked-out, Please contact the school

(Available - Mon-Fri, 8am - 4pm). 

A Parent should contact the school on their child's behalf. For security, our Office staff will verify your identity. After which, your call will be forwarded to a staff member who can assist with unlocking accounts/resetting passwords.